Embuse gives you access to a seasoned team, specialized expertise, and tried-and-tested approaches that guarantee a seamless transition to your upgraded expense management system. Let us pave the way for effortless implementation and streamlined processes, empowering your business to thrive.
Self-implement with a best-practice based configuration and targeted support
Customize a recommended configuration with expert support
Address complex requirements with a methodical and highly custom configuration
ActivateSelf-implement with a best-practice based configuration and targeted support |
Best PracticeCustomize a recommended configuration with expert support |
TailoredAddress complex requirements with a methodical and highly custom configuration |
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Best practice guidance and models | |||
Expert configuration assistance | |||
Onboarding and launch support | |||
In-app training and guidance | |||
Access to training library and help center | |||
Define value goals | |||
Business requirements gathering | |||
Allocation, compliance, workflows, and integration design support | |||
Testing and validation assistance | |||
Go-live clean-up of test transactions | |||
Fully managed project plan with success milestones | |||
Weekly status meetings and reports as needed | |||
Customization of built-in country-specific policies | |||
Allocation, compliance, and workflow configuration | |||
Additional functionality options |
Using your current exports and configuration files, our experts can develop a blueprint and understanding of your Concur system.
We’ll handle the translation. Our team knows the Concur system and can quickly absorb your current process and workflows.
We’ll consult with you to design a best practice-based configuration that meets your requirements.
We can interpret the improvements and changes you’d like to make into the right configuration for your organization.
Customers who choose Best Practice and Tailored implementations work with an Implementation Consultant throughout their project, while all customers enjoy access to our industry-leading customer success resources.
Your Customer Success Manager provides:
Your Implementation Consultant provides:
We’ve implemented new spend management processes for thousands of companies of all sizes across the globe. That experience ensures we can provide a defined, phased approach that makes the process easy and minimizes work for your team.
Before starting your project, our team of experts will guide you through each step, and support your project from start to finish.
Our experts work with you to understand what you’re doing today, identify what’s causing problems, and provide options for improved processes and efficiency options.
Defined periods of system testing provide opportunities to make small changes not accounted for in discovery and ensure that your new solution meets every requirement.
Your team at Emburse works with you to determine the most effective deployment and rollout plan for your organization, suggesting pilot processes, admin training, and more.
It’s not just building the right system, we provide the resources and tools you need support users and drive adoption across your organization.
On-demand courses, tutorials, demos, learning maps, and more to elevate product knowledge and build expertise
Smooth onboarding and deployment with in-app toolkits and step-by-step guides to increase user adoption and self-sufficiency
Access an extensive library of help articles and submit support requests via contact form with expert responsive service
Exclusive customer community, in-person events, customer awards program, advisory boards, and more