Frequently Asked Questions
Are you looking to answer general questions about Emburse?
You've come to the right place. Before you sign up or get started, read through answers to common questions.
Here's what we'll cover:
- What is Emburse?
- How does Emburse work?
- Why should my business use Emburse?
- What information is required to create an Emburse account?
- Are there any other verification requirements?
- How much does Emburse cost?
- Where and how can I use the Emburse card?
- What kind of alerts or fraud monitoring do you have in place?
- What apps does Emburse integrate with?
- Can I use Emburse on my mobile device?
- How does funding work?
- Can I use my existing credit card?
Emburse is a card generation platform for business expenses and vendor payments. We help businesses gain control over corporate expenses by assigning virtual or physical credit cards to employees or contractors.
Watch this one minute video to learn how Emburse works.
Our product's focus is to help businesses take control of corporate expenses. We offer tools to automate bookkeeping, enforce expense policies, capture receipts, and organize all financial business transactions. Emburse integrates with several apps to make your expensive tracking more useful.
A verifiable business and business banking information are required to use Emburse. This information includes a legal business name, Employer Identification Number (EIN), physical company address, and a legal status of Inc., LLC, and/or Partnerships.
Only companies incorporated within the U.S. may register for an Emburse account. In addition, the primary account owner must be a resident of the United States with a Social Security number and a verifiable physical U.S. street address (no P.O. Boxes). We do not offer Emburse accounts to residents of Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, and other U.S. territories.
Once your account is created, Emburse will verify this information. The verification process can take several days to complete.
Federal regulations require Emburse, on behalf of our card processor and bank partner, to collect, verify, and record information about the key person(s) who own or control the legal entity of your business. The disclosure of this information helps FinCEN, a bureau of the United States Department of the Treasury, and law enforcement fight financial crimes.
The identity of one individual with significant managerial control must be verified in order to create cards and fund the account. Verification is done using name, personal address, Social Security or tax ID number, and date of birth. No correspondence is sent to the individual's personal address. This information is only used to verify the individual's identity.
All that is required for any Emburse cardholder or non-administrator is a name and email. A phone number can also be added to receive instant notifications for receipt capture after a transaction is completed.
Emburse offers a free 30-day trial. After the trial, pricing is based on the number of active cardholders each month. Emburse charges $15/month for each active cardholder (minimum of 3 users). You're allowed an unlimited amount of users per Business Account and each cardholder may be assigned multiple cards at no additional cost. More pricing details here.
If an Authorized User makes a purchase using a Card in a currency other than in U.S. dollars, the amount deducted from the available funds in the Card Account will be converted by MasterCard into U.S. dollars. Please refer to the Emburse Card Program Agreement for additional information.
The Emburse card can be used anywhere VISA/MasterCard is accepted. Banks reserve the right to limit or block the use of the Card in foreign countries due to fraud or security concerns or to comply with applicable law.
The Emburse card may not be used at ATMs, for cashback transactions, online gambling, and other restricted activities.
Emburse offers real time fraud monitoring and will alert both cardholders and administrators in the event of suspicious transactions. In the event of a high risk transaction, Emburse may suspend cards on the spot to prevent further transactions.
If your card is declined, please notify your business administrator. An Emburse card may have been declined due to budget or merchant restrictions, fraud, or insufficient funds in the business account.
If your Emburse card has been lost or stolen, your business administrator can terminate the compromised card. Please have the administrator notify our firstname.lastname@example.org, before creating and assigning a new card to user.
Emburse integrates with several types accounting software including Expensify, Netsuite, Quickbooks, and Xero. Data can also be exported to CSV or Excel, and imported into other types of accounting software.
Emburse also offers a corporate card API to create expense cards at scale for custom business requests and third-party app integrations. Cards can be created instantly with set spending limits and assigned with an email address.
The Emburse API also provides the option to integrate with Slack to request a new card for a specific amount. When an administrator approves, a virtual card is created instantaneously and shared via Slack.
Emburse can be used in the browser on any mobile device. This covers all functions including checking balances, uploading receipts, issuing cards, setting controls, issuing purchase requests, and all other functions offered through the Emburse platform. There is no iOS or Android app at this moment.
Emburse offers two options for funding: prefunding and invoice based funding.
With prefunding, Emburse operates similar to a Paypal or Venmo account, where funds sit in an intermediary account. The funding amount doesn't have to be significant since Emburse tops it off once a day at 5 pm PT (or more, if you’d like) up to a pre-specified amount, what we call the minimum balance. Fund transfers take 1 business day rather than the traditional 3 days with ACH.
Emburse also offers invoice based funding through an extension of credit for select clients with a history of profitability. Please email email@example.com for additional information.
Emburse issues its own custom virtual and physical credit cards. We recommend using the Emburse card instead of your existing credit cards because of there are lots of advantages from doing so.
You can control and set a specific budget on a card, and even set restrictions on where or when the card can be used. You also see all transactions in real time, before an employee or cardholder formally reconciles the transactions. And because everything is real time, we also notify cardholders within seconds after a transaction if a receipt is needed via a interactive text. This eliminates the typical receipt pileup often seen with reimbursement type programs.
Have more questions?
If you have any other questions about Emburse, please email us: firstname.lastname@example.org.