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Frequently asked questions

Are you looking to answer general questions about Emburse Cards? You've come to the right place. Before you sign up or get started, read through answers to common questions.

Instead of asking potential recruits to use their own funds to book travel, send them a virtual card with a budget.

Watch this one minute video to learn how Emburse Cards works.

A verifiable business and business banking information are required to use Emburse Cards. This information includes a legal business name, Employer Identification Number (EIN), physical company address, and a legal status of Inc., LLC, and/or Partnerships.

Only companies incorporated within the U.S. may register for an Emburse account. In addition, the primary account owner must be a resident of the United States with a Social Security number and a verifiable physical U.S. street address (no P.O. Boxes). We do not offer Emburse accounts to residents of Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, and other U.S. territories.

Once your account is created, Emburse will verify this information. The verification process can take several days to complete.

Federal regulations require Emburse, on behalf of our card processor and bank partner, to collect, verify, and record information about the key person(s) who own or control the legal entity of your business. The disclosure of this information helps FinCEN, a bureau of the United States Department of the Treasury, and law enforcement fight financial crimes.

The identity of one individual with significant managerial control must be verified in order to create cards and fund the account. Verification is done using name, personal address, Social Security or tax ID number, and date of birth. No correspondence is sent to the individual's personal address. This information is only used to verify the individual's identity.

All that is required for any Emburse cardholder or non-administrator is a name and email. A phone number can also be added to receive instant notifications for receipt capture after a transaction is completed.

Emburse Cards is a free platform that your organization can use to create as many virtual and physical cards as you need for an unlimited number of users. There are no additional fees for domestic transactions when using Emburse Cards. For information on international transaction fees - please see the Emburse Card Program Agreement.

Emburse Cards can be used anywhere VISA/MasterCard is accepted. Banks reserve the right to limit or block the use of the Card in foreign countries due to fraud or security concerns or to comply with applicable law.

Emburse Cards may not be used at ATMs, for cashback transactions, online gambling, and other restricted activities.

By using Emburse, you agree to abide by a set of rules and regulations. Emburse understands that the confidentiality, integrity, and availability of our customers' information is vital. We use a multi-layered approach to protect that key information, constantly monitoring and improving our applications, systems, and processes to meet the growing demands and challenges of the market.

Read Emburse Cards Legal Documents, Privacy Statement, and Terms of Service > 

Cards are issued by Celtic Bank, a Utah-Chartered Industrial Bank (Member FDIC)