Emburse and Silicon Valley Bank (SVB) have been long standing business and technology partners and we shared many customers. We are saddened by the recent events impacting the organization, and our sympathies are with its employees for the difficulties that these events may cause them.
First, we want to assure all of our customers, partners and suppliers that our ongoing operations as a company are not reliant on SVB, and the events affecting SVB do not otherwise impact our ability to continue support for all our customers.
Supporting our impacted customers and minimizing disruption is our key priority. We want to assure our affected customers that we are monitoring the situation with the failure of SVB and its takeover by FDIC very closely. We are working with impacted customers to help manage their payment preferences for their Emburse products, to ensure they can continue to provide seamless expense reimbursements to their employees, and use their Emburse Card programs.
If you are an Emburse customer impacted by this situation, you will receive another update on Monday with guidance on continuing expense reimbursements for your users. If you have specific questions or urgent issues, please contact customer support by logging in your Emburse support portal. Our team is ready to assist you.