IDC Named Emburse a Leader in AI-Enabled Travel & Expense. Learn more

2025 IDC SaaS CSAT Award

Emburse Awarded the IDC 2025 SaaS CSAT Award for Customer Satisfaction in Travel & Expense

Emburse has been honored with the IDC 2025 SaaS CSAT Award for Customer Satisfaction in Travel & Expense. The recognition is based on IDC’s SaaS Path Survey of nearly 2,900 organizations worldwide, where customers evaluated vendors across more than 30 different satisfaction metrics.

Learn why customers rated Emburse highly in IDC’s SaaS Path Survey

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What the IDC SaaS CSAT Award Represents

Customer validated

Customer validated

The award reflects direct feedback from business and IT leaders using SaaS solutions every day

Global and comprehensive

Global and comprehensive

Insights come from organizations of all sizes and industries across geographic regions

Trusted recognition

Trusted recognition

IDC’s survey is one of the most extensive studies of customer experience in the SaaS market

Why Customers Trust Emburse

Emburse helps organizations:

  • Simplify travel and expense with intuitive, mobile-first experiences
  • Use AI-driven automation to reduce manual work and improve accuracy
  • Gain real-time insights to make smarter financial decisions
  • Stay compliant with embedded controls at the point of spend

Get the Report

Download the IDC 2025 SaaS CSAT Award Report to see IDC’s perspective on why Emburse was recognized for customer satisfaction in Travel & Expense.

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