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International Services, Inc. improved visibility and spend control


With more than 700 field employees, International Services, Inc. (ISI) consistently processed a high volume of expenses, but the finance team needed help to report on key metrics required from leadership. Athena Gazikas, Senior Expense Administrator at ISI, knew how vital it was for expense data to be easily accessible—yet her team spent hours every week compiling data in a primarily manual process, often unable to accurately report on critical metrics.

Looking to optimize their reporting process and use data more strategically across the business, she turned to Emburse Analytics Pro, coupled with the Emburse Insight Advisor service.

Emburse solution

The Emburse Insight Advisor team began by understanding ISI’s top reporting priorities and then built analytics dashboards to provide that visibility. The preferred vendors dashboard helps ISI illuminate out-of-channel leakage, and the audit dashboard helps them identify areas that need policy revision to increase spend control.

Within the first three months of implementing Emburse Analytics, ISI captured more than $500k in spend which helped quantify the value of their expense management solution. They’ve also realized significant efficiency gains by automating processes, resulting in faster, more accurate expense reviews and reporting. This allows finance to focus on more strategic work and elevate their impact within the organization. Going forward, ISI will leverage Emburse Analytics to negotiate better terms with vendors, establish internal benchmarking, and create a more responsible spending culture.

Emburse Analytics exceeded our expectations. Not only does it help us recover significant savings and work more efficiently, but it enables us to quantify the value of our expense management solution.”

Athena Gazikas

Senior Expense Administrator


An Emburse Champion Awards winner, ISI achieved incredible results by leveraging the transformative power of real-time data to uncover substantial cash and time savings. Download the full case study to learn more about their successes, including how they:

  • Saved $2m annually since switching to Emburse solutions

  • Captured $500k+ in spend within the first three months with improved analytics

  • Improved spend visibility and control to drive strategic business decisions

  • Automated expense processes, resulting in 300% faster reviews and more accurate reporting