Client Services
The SpringAhead team is here to help you succeed. From hands-on implementations and priority support offerings to do-it-yourself help guides, we have the right solutions to meet your needs.
The SpringAhead team is here to help you succeed. From hands-on implementations and priority support offerings to do-it-yourself help guides, we have the right solutions to meet your needs.
Just getting started with SpringAhead? An implementation specialist can work with you to ensure you’re off and running quickly and accurately. Included in an implementation is system installation, accounting system sync, settings configuration to meet your business needs and a guided review of your first full export of time and/or expense data.
You’re a busy company with a lot of demands placed on your time, so you deserve to be at the front of the line when you need help from customer support. Subscribe to premium support and receive two-business hour guaranteed response, dedicated priority communication lines and additional professional services, as you need them.
SpringAhead offers consolidated billing and client management for accountants and bookkeepers who assist their clients in managing their time and materials billing, especially for government contractors. Accountant partners may operate independently or sign on as premium partners, receiving a dedicated partner success manager and implementation for all their clients.
Do you like rolling up your sleeves and doing it yourself? Take advantage of the SpringAhead Help Center, which is chock full of setup guides, troubleshooting tips, video tutorials and access to scheduled training webinars. Use the Help Center to submit customer support requests and learn more about SpringAhead functionality.
